Internal

• Budget development
• Development of purchase order and inventory systems
• Accounts payable management
• On-site training of staff
• Development of Internal Control Processes
• Development of patient flow strategies

• New business development
• Network development (IPA's, MSO's, PHO's)
• Mergers and other associations
• Practice perpetuation planning
• Marketing plan development
  • Coordination of promotional materials
  • Development of marketing strategies
  • Development of patient educational materials
  • Development of patient satisfaction surveys
  • Training of staff in customer service and marketing techniques
  • Patient Satisfaction Survey compilation and presentation of data